• 637 N Main Street Suite 1A, Cottonwood, AZ 86326
  • 928.649.0077
  • info@stepstorecoveryhomes.org

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JOB DESCRIPTION

Clinical Director

 REPORTS TO:  Executive Director

 FLSA DESIGNATION:  Full-time, Exempt

 SUPERVISES:  Clinical Department

 JOB SUMMARY:

 This position is responsible for ensuring quality therapeutic care to the clients while adhering to the federal and state licensing statures and Joint Commission Accreditation Standards.

As an administrator, the Clinical Director is responsible for developing policies and procedures that help the organization maintain compliance with industry standards and health care laws and regulations. In the training capacity, the Clinical Director provides training to staff members of the facility so that they can adhere to policies and procedures in the daily performance of their jobs.

This position is responsible for establishing and monitoring treatment plans for all clients within the agency. This position ensures that each client served by the agency will receive quality therapeutic care while adhering to the Accreditation Standards and federal and state licensing.

ESSENTIAL JOB FUNCTIONS:

  1. Provides clinical supervision for assigned therapists and oversees the clinical department.
  2. Create and implement the following programs: Individual Therapy, Group Therapy, Family Therapy, aftercare planning, relapse prevention
  3. Supervise the following:
    • Clinical staff meetings
    • Insurance utilization reviews
    • Group therapy
    • Family therapy
    • Initiate or supervise a client’s initial treatment plan and assessments within 48 hours of intake
    • Individual therapy
  4. Gather information for treatment
  5. Work as a key member of the Management Team to develop and carry out the company’s mission, vision, values, strategies, and objectives.
  6. Serve as a liaison between leaders of other agencies when necessary
  7. Work closely with personnel to recommend strategies that the clinical department has.
  8. Define key objectives and requirements to create and enhance growth as an organization. Establish and maintain a departmental structure and define individual roles that support an organization.
  9. Implement effective measurement criteria for key initiatives to continually assess our progress and objectives to improve the effectiveness of the clinical department.
  10. Mentor personnel to achieve a stronger overall organization.
  11. Maintain client confidentiality at all times.
  12. In conjunction with the Administrator, interviews and selects prospective employees for clinical positions.
  13. Provides clinical operations support to administrative office staff on clinical or programmatic issues.
  14. Establishes and maintains (in conjunction with other agency Directors), the program curriculum for the outpatient programs.
  15. May be “on call” for emergency situations.
  16. Provides consultation on program development, implementation, and evaluation.
  17. Provides consultation on strategic policy development, implementation, and evaluation.
  18. Follows and enforces all the agency Policies and Procedures as outlined in the agency’s various policy documents.
  19. Participates in bi-weekly management meetings.
  20. Collaborates and maintains positive relationships with the agency’s Directors, office staff, customers, regulating agencies, and clients.
  21. Complete other tasks as assigned.

ESSENTIAL FUNCTION STATEMENT

 The previous duties are illustrative and not exhaustive.  The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

 EDUCATION AND EXPERIENCE

 A minimum of five years’ experience providing counseling or mental health services.

  1. Minimum of a Master’s degree in counseling or a related field.
  2. A current active license that can be transferred to Arizona.
  3. A minimum of three years of experience in a supervisory position with progressively increasing responsibilities.
  4. Experience and skills in staff supervision, training, and managerial principles and practices.
  5. Experience and skills in social services program development and evaluation.
  6. Thorough knowledge of the ADHS regulations, Joint Commission Standards, and professional clinical services requirements.

KNOWLEDGE, ABILITIES, AND ATTITUDES REQUIRED

  1. Knowledge of software programs for personal computer use, especially word processing, email, internet research, and spreadsheets.
  2. Knowledge and experience in planning, administering, and monitoring counseling and social service programs and systems.
  3. Ability to prepare and analyze comprehensive reports
  4. Strong problem-solving skills and the ability to carry out assigned projects to their completion.
  5. Strong interpersonal skills, including the ability to communicate effectively both verbally and in writing, establishing and maintaining effective working relationships, gaining cooperation among competing interest groups, and resolving conflicts.
  6. Ability to plan and organize the work of others, delegate and manage the projects and deadlines of him/herself and others.
  7. Ability to maintain professional standards and demeanor, including the confidentiality of employee and client data and other sensitive information.
  8. Demonstrated competence with and continued commitment to respect for cultural differences and diversity.
  9. Recognition of the limits of one’s own professional expertise and the willingness to seek supervision and/or support as needed.
  10. Makes clinical decisions with the clients’ and agency employees’ well-being and best interests in mind.
  11. Ability to pass background checks required by Steps to Recovery Homes.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that an employee must meet to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to walk, bend, stand, climb stairs, speak English, hear, use a telephone, drive an automobile, and operate standard office equipment, such as a computer, copier, and fax machine.  Must be able to lift and carry up to 30 pounds.

Steps to Recovery Homes is an at-will employer.  This job description is not intended to be all-inclusive; an employee will also perform other reasonably related business duties as assigned by the immediate manager or other management as required.  Steps to Recovery Homes reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

 By my signature below, I acknowledge that I have read and understood the requirements entailed in this job description.  I also agree to comply with these expectations:

  

____________________________                                                                            ____________________

Employee Signature                                                                                                                 Date

 JOB DESCRIPTION

Primary Therapist

 REPORTS TO:  Clinical Director

 FLSA DESIGNATION:  Full-time, Non-exempt

 JOB SUMMARY:

 Under the general direction of the agency’s Clinical Director, the Primary Therapist is responsible for providing direct client care under the supervision of the Clinical Director. The Primary Therapist also maintains a safe and efficient working and treatment environment per company policies, procedures and best practices; communicates effectively with the treatment team to ensure safe, quality care is provided to all clients.

ESSENTIAL JOB FUNCTIONS:

  1. Provides direct support services to include engaging clients in Individual and Group Therapy, topics related to 12-step recovery, health and wellness promotion, and crisis management.
  2. Conducts assessments or screenings with clients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate treatment plan goals.
  3. Develops and provides individual treatment plans; monitors, evaluates, and documents client’s progress.
  4. Has responsibility for intake documentation. Prepares progress notes, event notifications, and other documentation regarding clients in accordance with regulatory requirements and company policies and procedures.
  5. Monitors caseload daily to ensure required documentation is completed timely, including, but not limited to, assessments, treatment plans, case reviews, and discharge plans.
  6. Facilitates coordination of care to include case review, therapeutic interventions, and client progress in treatment.
  7. Completes other tasks as assigned.

ESSENTIAL FUNCTION STATEMENT

 The previous duties are illustrative and not exhaustive.  The omission of specific statements of duties does not exclude them from the position if the work is similar, or a logical assignment to the position.

EDUCATION AND EXPERIENCE 

  • Master’s Degree and Licensed in AZ in a field related to Behavioral Health, this includes: MC, MSW, LISAC, LASAC, PhD. Or Licensed Professional health care provider
  • Bachelor’s Degree in a non-related field and at least one year of full-time Behavioral Health work experience, or
  • Have an Associate’s Degree and at least two years of full-time Behavioral Health work experience.

KNOWLEDGE, ABILITIES, AND ATTITUDES REQUIRED

  1. Knowledge of software programs for personal computer use, especially word processing, email, and spreadsheets.
  2. Knowledge and experience in counseling and case management with substance abuse clients.
  3. Ability to prepare, implement, and analyze treatment plans and psychiatric reports.
  4. Strong problem-solving skills and the ability to carry out assigned projects to their completion.
  5. Strong interpersonal skills, including the ability to communicate effectively both verbally and in writing, establishing and maintaining effective working relationships, gaining cooperation, and resolving conflicts.
  6. Ability to plan and organize case workload and manage deadlines of him/herself.
  7. Ability to maintain and demonstrate ethical professional standards and demeanor, including the confidentiality of employee and client data, client boundaries, and other sensitive information.
  8. Demonstrated competence with and continued commitment to respect for cultural differences and diversity, protecting client rights.
  9. Recognition of the limits of one’s own professional expertise and the willingness to seek supervision and/or support as needed.
  10. Makes clinical and organizational decisions with the clients’ and agency's well-being and best interests in mind.
  11. Provide treatment that promotes client dignity, independence, individuality, strength, privacy, and choice, recognizing the unique needs of the client population served by the agency.
  12. Provide the behavioral health services that the agency is authorized to provide and that the staff member is qualified to provide.
  13. Recognize obvious symptoms of a mental disorder, personality disorder, or substance abuse.
  14. Identify types of medications commonly prescribed for mental disorders, personality disorders and substance abuse, and the common side effects and adverse reactions to medications.
  15. Recognize, prevent and respond to a situation in which the client may be a danger to himself or others, behaves aggressively or destructively, or is experiencing a crisis situation or medical emergency.
  16. Recognize and respond to fire, disaster, hazard, and medical emergencies: and
  17. Has completed all of the requirements above and is documented in application in training, including the ability to pass background checks required by Steps to Recovery Homes.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that an employee must meet to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to walk, bend, stand, climb stairs, speak English, hear, use a telephone, drive an automobile, and operate standard office equipment, such as a computer, copier, and fax machine.  Must be able to lift and carry up to 25 pounds.

Steps to Recovery Homes is an at-will employer.  This job description is not intended to be all-inclusive; an employee will also perform other reasonably related business duties assigned by the immediate manager or other management.  Steps to Recovery Homes reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

 By my signature below, I acknowledge that I have read and understand the requirements entailed in this job description.  I also agree to comply with these expectations:

 

 ______________________________               __________                                                              

Employee Signature                                                            Date

JOB DESCRIPTION

Behavioral Health Technician (BHT)

 REPORTS TO:  Clinical Director

 FLSA DESIGNATION:  Full-time, Non-exempt

 JOB SUMMARY:

 Under the general direction of the agency’s Clinical Director, the BHT is responsible for providing direct patient care under the supervision of the Clinical Director. The BHT also maintains a safe and efficient working and treatment environment per company policies, procedures, and best practices; communicates effectively with the treatment team to ensure safe, quality care is provided to all patients.

ESSENTIAL JOB FUNCTIONS:

  1. Complete initial intake; biopsychosocial assessment, screening tools, consents, and subsequent documents under admission guidelines.
  2. Provides direct support services to include engaging patients in Group Lecture, topics related to 12-step recovery, health and wellness promotion, and crisis management.
  3. Psychoeducational groups/lectures with patients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate treatment plan goals.
  4. Documents patient’s participation and progress in progress notes.
  5. Prepares progress notes, event notifications and other documentation regarding patients in accordance with regulatory requirements and company policies and procedures.
  6. Facilitates coordination of care to include case review, therapeutic interventions, and patient progress in treatment.
  7. Completes other tasks as assigned.

ESSENTIAL FUNCTION STATEMENT

 The previous duties are illustrative and not exhaustive.  The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

EDUCATION AND EXPERIENCE

  1. An associate's degree (18 credit hours specific to BH), and two years full time in the BH field, or
  2. A high school diploma and four years full time in the field, or
  3. A high school equivalency diploma and four years full time in the field, or
  4. A College Degree and 1 year full-time in the field, or
  5. A Master’s degree and 1 year full-time in the field.

KNOWLEDGE, ABILITIES, AND ATTITUDES REQUIRED

  1. Knowledge of software programs for personal computer use, especially word processing, email, and spreadsheets.
  2. Knowledge and experience in 12 step program and with substance abuse patients.
  3. Strong problem-solving skills and the ability to carry out assigned projects to their completion.
  4. Strong interpersonal skills, including the ability to communicate effectively both verbally and in writing, establishing and maintaining effective working relationships, gaining cooperation, and resolving conflicts.
  5. Ability to plan and organize case workload, and manage deadlines of him/herself.
  6. Ability to maintain and demonstrate ethical professional standards and demeanor, including the confidentiality of employee and patient data, patient boundaries, and other sensitive information.
  7. Demonstrated competence with and continued commitment to respect for cultural differences and diversity, protecting patient rights.
  8. Recognition of the limits of one’s own professional expertise and the willingness to seek supervision and/or support as needed.
  9. Makes clinical and organizational decisions with the patients’ and agency's well-being and best interests in mind.
  10. Provide treatment that promotes patient dignity, independence, individuality, strength, privacy, and choice, recognizing the unique needs of the patient population served by the agency.
  11. Provide the behavioral health services that the agency is authorized to provide and that the staff member is qualified to provide.
  12. Recognize obvious symptoms of a mental disorder, personality disorder, or substance abuse.
  13. Identify types of medications commonly prescribed for mental disorders, personality disorders, and substance abuse and the common side effects and adverse reactions to medications.
  14. Recognize, prevent and respond to a situation in which the patient may be a danger to himself or others, behaves aggressively or destructively, or is experiencing a crisis situation or medical emergency.
  15. Recognize and respond to fire, disaster, hazard, and medical emergencies: and
  16. Has completed all of the requirements above and is documented in application in training, including the ability to pass background checks required by Steps to Recovery Homes, LLC

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that an employee must meet to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to walk, bend, stand, climb stairs, speak English, hear, use a telephone, drive an automobile, and operate standard office equipment, such as a computer, copier, and fax machine.  Must be able to lift and carry up to 25 pounds.

Steps to Recovery Homes is an at-will employer.  This job description is not intended to be all-inclusive; an employee will also perform other reasonably related business duties as assigned by the immediate manager or other management as required.  Steps to Recovery Homes reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

 By my signature below, I acknowledge that I have read and understood the requirements entailed in this job description.  I also agree to comply with these expectations:

_______________________________                                             ___________
Employee Signature                                                                                             Date                                                                                                   

JOB DESCRIPTION

Administrative Specialist

 REPORTS TO: CEO

 FLSA DESIGNATION: Exempt, Full-time

SUPERVISES: Programs/Contractors/Directors; Clinical Director.

JOB SUMMARY:

The Program Director serves as the agency administrator as outlined in the Arizona Department of Health Services Licensing regulations and is fully authorized and empowered to carry out the provisions of that Article. This also includes that compliance is maintained with the standards expressed by the Joint Commission.   He/she establishes the agency's overall direction and ensures that it remains driven by its mission and vision.  He/she oversees the general business of the agency, facility management, and quality assurance and holds the final responsibility for its quality of care, treatment, and safe and efficient operation.  Provides supervision for the agency directors and represents the agency at various functions, organizations, and customers.  Markets to appropriate people and institutions.

ESSENTIAL JOB FUNCTIONS:

  1. Provides guidance and leadership regarding the agency’s overall direction, focus, vision, and mission.
  2. Conducts strategic and long-range planning for the agency.
  3. Supervises the agency’s Management Team.
  4. Oversees and monitors the agency’s daily business and practices.
  5. Oversees the completion and submittal of such reports and records as may be required by contract agencies, referral sources, monitoring, auditing, accrediting and licensing agencies.
  6. Ensures that the agency’s services are performed in an ethical, high-quality manner, resulting in a high level of customer satisfaction.
  7. Responsible for employees’ and agency’s compliance with all agency policies and procedures and National Accreditation Standards.
  8. Provides staff access to all records and resources necessary for the performance of their duties.
  9. Conducts the administrative functions specified as necessary by the agency’s governing authority, pursuant to the Arizona Administrative Code and Joint Commission Standards.
  10. Ensures that the agency complies with all mandated laws, regulations, leases, ethical and professional standards and licenses, including but not limited to those promulgated by the A.R.S., ADHS A.C.A, JC, and the A.A.C.
  11. Reviews and signs all agency contracts.
  12. Serves as the agency’s administrative authority for addressing grievances submitted by employees, customers, clients, or others.
  13. Oversees the marketing activities to both current and potential customers.
  14. Designates in writing a person who will serve as acting administrator when the Program Director is absent from the facility premises. This designate shall be over 21 years old and shall have access to all agency areas related to client care.
  15. Ensures that crisis and emergency policies and procedures are understood and implemented.
  16. Follows and enforces all the agency’s policies and procedures.

ESSENTIAL FUNCTION STATEMENT:

The previous duties are illustrative and not exhaustive.  The omission of specific statements or duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS

The agency Program Director will have a combination of education, experience, and skills to perform the duties outlined above. He/she will also have demonstrated the competence to perform the administrative duties as specified by the Arizona Department of Health Services and Joint Commission Leadership-related Standards and ensure that the agency is operating in substantial compliance with these regulations.

  1. Possesses a Bachelor’s Degree, or higher, in psychology, counseling, education, social work, criminal justice, human services, or a management field.
  2. At least four years of broad management experience in behavioral health or social service agency.
  3. At least four years of experience in supervising counseling or social/human services with expertise in social/human services Program development and evaluation.
  4. Extensive experience and skills in staff supervision, training, and managerial principles and practices.
  5. Thorough knowledge of the ADHS regulations, JC Behavioral Health Standards, and all requirements of professional clinical services.
  6. A valid driver’s license and documentation of appropriate automobile insurance.

KNOWLEDGE, ABILITIES, AND ATTITUDES REQUIRED:

  1. Knowledge and expertise in strategic and operational planning, administering, and monitoring counseling and social service programs and systems, including knowledge and experience in contracts administration, budgeting, financial management, strategic planning, licensing regulations, human resources, marketing, and public relations.
  2. Demonstrated compliance with and continued commitment to following the Ethical Code of his/her professional specialization, e.g., the American Counseling Association, the National Association of Social Workers, or the National Association of Drug and Alcohol Counselors.
  3. Ability to prepare and analyze comprehensive reports.
  4. Strong problem-solving skills and the ability to carry out assigned projects to their completion.
  5. Strong interpersonal and leadership skills, including communicating effectively both verbally and in writing, establishing and maintaining effective working relationships, gaining cooperation among competing interest groups, resolving conflicts, and effectively presenting a compelling vision and direction for the agency.
  6. Ability to plan and organize the work of supervisees, as well as a delegate, support, and manage the successful completion of projects.
  7. Ability to maintain professional standards and demeanor, including the confidentiality of employees and client data and other sensitive information.
  8. Demonstrated competence with and continued commitment to respect for cultural differences and diversity.
  9. Recognition of the limits of one’s own professional expertise and the willingness to seek supervision and support as needed.
  10. Makes clinical and organizational decisions with the clients’ and agency employees’ well-being and best interests in mind.
  11. Knowledge of software programs for personal computer use, especially word processing, email, internet research, and spreadsheets.
  12. Ability to pass background checks.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that an employee must meet to perform the essential functions of this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to walk, bend, stand, climb stairs, speak and read English, hear, use a telephone, drive an automobile, and operate various office and electronic equipment, such as a fax machine, computer, telephone, copier, etc.  Must be able to lift and carry up to 30 pounds.

Steps to Recovery Homes is an at-will employer.  This job description is not intended to be all-inclusive; an employee will also perform other reasonably related business duties as assigned by the immediate supervisor or other management as required.  Steps to Recovery Homes reserves the right to revise or change job duties as the need arises.  This job description does not constitute a written or implied contract of employment.

 By my signature below, I acknowledge that I have read and understood the requirements entailed in this job description.  I also agree to comply with these expectations.

 

 

_______________________                                                                   ______________

    Employee Signature                                                                                       Date